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General conditions of Sale, Delivery and Payment


of the company Österreichische Laberzeugung Hundsbichler GmbH, A-6336 Langkampfen, Sportplatzweg 5, Austria


I. ORDER, contracting and Conditions

(1) The minimum order value is gross € 25,00 plus shipping cost per order. For smaller orders the minimum amount of gross € 25,00 plus shipping costs must be charged. The customer makes a binding order of the goods, to purchase the goods ordered. Your order is in writing or by telephone; by fax or in our online shop (distance selling).

(2) The contract is concluded when we confirm your order explicitly send the goods ordered or we do not contradict the order within two weeks of receipt.

II. Withdrawal - right of withdrawal

Consumer under the Consumer Protection Act have the right to cancel within fourteen days without giving a reason this contract.

The cancellation period is:
1. In the case of a purchase contract fourteen days from the date on which, have taken possession of the goods you or any third party named by you, other than the carrier or has;
2. In the case of a contract for multiple goods ordered under a single order of consumers and are supplied separately, and fourteen days from the date on which you or a third party named by you, other than the carrier, the last goods have taken physical possession of.
3. In the case of a contract for the supply of goods in several lots or pieces fourteen days from the date on which, have taken the last installment or the last piece in possession of you, or a representative of your third party other than the carrier or has..

To exercise your right of cancellation, you must contact us

Austrian Laberzeugung Hundsbichler GmbH,
A-6336 Langkampfen, Sportplatzweg 5
Fax: +43 5372 62256-8

by means of a clear statement (eg, consigned by post mail, fax or email) of your decision to withdraw from this contract, inform. You may use the below attached model withdrawal form, however, this is not mandatory.

To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a different method of delivery than that offered by us, cheapest Standard have), and repay immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this agreement with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case, you will be charged fees for such repayment.

We may refuse reimbursement until we have received the goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.

You have to send back the goods promptly and in any event not later than fourteen days from the date on which you notify us of any cancellation of this contract to us or passed.

The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct cost of returning the goods.

You only need to pay for any diminished value of the goods when such loss in value is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.

Do you require that services should begin during the withdrawal period, so you have to pay us a reasonable amount equal to the proportion of up to the date on which you notify us of the right of cancellation in respect of this contract, services rendered in comparison corresponds to the total amount provided for in the contract services.

If the customer is a trader, a revocation is excluded entirely.

Exceptions to the right of withdrawal

§ 18 (1) The consumer has no right of withdrawal in distance or off-premises contracts

1. Services if the entrepreneur - based on an explicit desire of the consumer in accordance with § 10 as well as a confirmation of the consumer about his knowledge of the loss of the right to withdraw with full contract - had begun before the end of the withdrawal period in accordance with § 11 with the execution of the contract and the service was then fully furnished
2. goods or services whose price depends on fluctuations in the financial market depends on the trader's control, which may occur during the withdrawal period,
3. Goods that are produced according to customer specifications or clearly tailored to personal needs,
4. Goods which can spoil quickly or whose expiration date has passed quickly,
5. Goods are delivered sealed and not appropriate for reasons of health or hygiene reasons for return, provided that were unsealed after delivery,
6. Goods were mixed after its delivery due to their nature inseparably with other goods,
7. alcoholic drinks whose price has been agreed in the contract, but which can not be delivered sooner than 30 days after signing the contract and whose current value of fluctuations in the market depends on the entrepreneur's control,
8. audio or video recordings or computer software which will be delivered in a sealed package if were unsealed after delivery,
9. newspapers, periodicals or magazines with the exception of subscription contracts for the supply of such publications,
10. Services in the areas of accommodation other than for residential purposes, transport of goods, car rental and delivery of food and beverages and services provided in relation to leisure activities, provided that in each case the contract by the contractor a specific date or period provided by the contract,
11. the supply of non-stored on a tangible medium of digital content, if the entrepreneur - with the express consent of the consumer, connected to its attention by the loss of the right of withdrawal upon early start with the Contract, and by providing a copy of or endorsement by § 5 . 2 or § 7 para. 3 - has begun before the end of the withdrawal period according to § 11 of the delivery.


(1) The usual time until transmission is 4 business days. This period is not binding unless expressly agreed otherwise in writing.

(2) Delivery and service delays due to force majeure or chance is responsible in no event shall Seller.

(3) The shipping costs will be calculated according to actual expenditures and displayed in the shopping cart as soon as an item put into it and the country in which the delivery is to go, is selected.

IV. Duties of seller

The seller will deliver the ordered goods free of defects and deficiencies. A Defect is given, if the delivered goods is not suitable for the intended use. The quality of the goods is solely based on the product description.

V. liability of the seller

(1) The seller shall be liable for any damages, including arrears, bad performance and non-contractual liability shall be in accordance with the following provisions:

(2) The compensation obligation is generally only given if the seller is at fault for the damage they cause. A random liability and liability for acts of God are excluded.

(3) Liability for damage caused by improper use of the product is excluded.

(4) claims to compensation for damages other than those arising from injury to life, limb or health exist only if the seller is a grossly negligent or willful violation can be blamed.

(5) The exercise of the warranty requires that the goods by the buyer checked immediately upon receipt and the defect is notified in writing to the Seller immediately.

(6) The warranty begins when the customer has received the goods and expires 6 months after that date on.

(7) If the seller reported a lack of properly during the warranty period, it will make the remedy within a reasonable time. This is done through new delivery upon return of the product concerned.

(8) If the remedy fails despite repeated attempts, the customer (reduction) or cancellation of the contract may require (withdrawal), at his discretion withhold payment. In a minor breach of contract, especially with only minor defects, the customer has no right of rescission.

(9) If the deficiency is that the seller has not delivered the goods ordered whole, so initially there is only entitled to an additional delivery. The seller will make this updated information immediately upon notification. Further claims to change or reduction are excluded. Claims for damages exist only in cases of intentional or grossly negligent short delivery.

(10) The Seller shall not be liable for damage occasioned by delay if this is due to the late delivery of a sheet, a strike or transportation disability.

VI. payment

(1) All prices are in EUR. The sales tax is included in the prices shown.

(2) The claims of the seller are due upon signing the contract. Payment is by cash in advance unless specifically a payment after receipt of the goods has been agreed.

(3) In the event of default in payment, the statutory default interest will be charged.

(4) If the customer with the payment of a debt in default, all claims of the seller from the business relationship with the buyer, notwithstanding any agreement due to be paid immediately. Further deliveries can be made against an advance payment only.

(5) The seller is entitled to credit payments from the buyer's older debts, unless the buyer has valid reasons for a different repayment dedication.

(6) The seller is not entitled to offset any counterclaims against the claims of the seller, unless his demands are determined by a court or agreed to in writing by Seller to be justified on the merits and in height.

VII. Reservation

Until all claims (including balance claims), which the seller for any legal reason against the buyer, the seller is granted the following rights:

(1) The goods remain the property of Seller (hereinafter reserved goods). The Buyer shall store the reserved goods free of charge.

(2) The buyer must inform the seller without delay if third parties rights to the goods subject to reservation.


(1) The data required for the activities of the seller, custom only be used for the common business interests and not disclosed to third parties.

(2) If any provision of these terms and conditions or any provision in any other agreement be or become invalid, the validity of all other provisions or arrangements thereof is not affected. The Contracting Parties agree to meet for the invalid provision of the Treaty a legally valid provision which comes as close as possible to their economic impact of the regulation of the invalid provision of the Treaty.

Withdrawal form

(If you want to cancel the contract, please complete this form and send it back)

(*) Delete where not applicable.

Österreichische Laberzeugung Hundsbichler GmbH,
A-6336 Langkampfen, Sportplatzweg 5
Fax: 0043 / 5372 / 62256-8 
 Hereby give notice that (n) I / We (*) from my / our (*) concluded contract of sale of the following goods (*) / provision of the following services (*):

Ordered on (*) / received on (*)  
Name of consumer(s)  
Address of consumer(s)  
Signature of consumer(s) (only for communication on paper)  

Status: July 10, 2014

Österreichische Laberzeugung Hundsbichler GmbHSportplatzweg 5A-6336 LangkampfenPhone +43 5372 62256-0Fax +43 5372 62256-8
www.kaesereibedarf.atVat Nr.: ATU48906607Company Nr.: 188120y5 User online

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